If your character is missing from your character list, your character
may need to be relinked to the account. To request that we relink a
character, please submit your character information at
("http://www.blizzard.com/support/?id=eD2status000")
You will need your Account name, Character name, and the Realm you are
using. Relinked characters should be exactly as they were last saved.
If you have any trouble remembering your character's name, you can find
a list of your characters in the Diablo II\save folder. You will find
a folder for each realm listed there, and the character will be found
in the realm folder it belongs in.
It is very rare that characters are lost. We cannot restore expired
characters, characters that you have deleted, or create characters or
items to replace losses. Restores and relinks can take up to seven
business days, so please be patient.
Regards,
Evan C.
Blizzard Entertainment
Customer satisfaction is a top priority here at Blizzard Entertainment,
and we would like your feedback on the level of service you have
received. Please feel free to provide such feedback at the following web
address: http://www.blizzard.com/support/ ... g98765@yahoo.com.tw
We have checked the character you've reported and it is showing as
being expired. Any character that has expired has been removed due to lack
of use, and therefore cannot be relinked or restored. We apologize for
any inconveniences that this may have caused you. If the image of your
character is still appearing on your account then the image will remain
until it is manually deleted.
If you reply to this email, please include all previous messages and
files related to this issue.
Customer satisfaction is a top priority here at Blizzard Entertainment,
and we would like your feedback on the level of service you have
received. Please feel free to provide such feedback at the following web
address: http://www.blizzard.com/support/ ... 931535@yahoo.com.tw
-----Original Message-----
From: j010931535@yahoo.com.tw
To: web.support@blizzard.com
Sent: 11/14/2005 1:00:34 AM
Subject: Diablo II Character Status Request - USWest - Missing
Character On List
Account Name: 090931535
Account Realm: USWest
Character Name: AWRFTJ
Type Of Error: Missing Character On List